COVID-19 Information

During AdventureWeek São Paulo – Ribeira Valley, all participants are required to follow Covid-19 protocols. The participants will be divided into small groups, most of the activities will be outdoors, all the social distancing, masks and hand sanitizer usage will be observed. We recommend all participants to travel to Brazil with health insurance that covers the pandemic. Negative PCR tests and/or vaccination proof will be mandatory to attend this AdventureWeek. The ability to get tested prior to returning to the countries of origin will be provided during the trip for all participants.

Below you will find more information on São Paulo state Covid-19 protocols:

Safe distance – Maintain a minimum distance between people of 1.5 meters in all environments, internal and external, except for exceptions due to the specificity of the activity or for people who depend on monitoring or special care, such as children up to 12 years old, elderly and people with disabilities.

Demarcation of flow areas – Whenever possible, demarcate areas of flow of people to avoid agglomerations, minimizing the number of people in the same environment and respecting the minimum distance.

Distance in rows – Whenever  possible, preferably indicate on the floor or in a visible place the position in which people should wait in line, respecting the minimum distance.

Open and airy environments – Whenever possible, keep the environments open and airy.

Circulation reduction – Whenever possible, avoid the circulation of employees in the common areas of establishments and outside their specific working environments. With regard to customers, to avoid as much as possible their access to establishments and their environments.

Physical barriers or use of Personal Protective Equipment (PPE) when it is impossible to maintain the minimum distance – Use physical barriers or specific protective PPE between people, in the form of transparent dividers or face shields, whenever the distance between people cannot be maintained.

Reducing the risk of contagion among employees- Keep employees with suspected COVID-19 contamination and those with a confirmed diagnosis away from work or on teleworking, for at least 14 days, even when they have physical health conditions that allow face-to- face work. The same applies to those who have had contact with infected by COVID-19 in the last 14 days.

Digital channels – Prioritize and encourage customer service through digital channels, in all activities and actions, such as operation and sale, support and remote service (telephone, application or online).

Personal protection – The use of masks or face shields in all work environments is required by employees and customers, as well as encourage the use of them on the way to work, whether in collective or individual transportation, and in public workers and family and social life.

Personal Protective Equipment (PPE) – Require the use and / or make necessary PPE available to employees for each type of activity, in addition to those of mandatory use, such as masks, mainly for cleaning, removal and waste exchange activities , food handling and manipulation and temperature measurement and other medical care.

Food – Provide food and drinking water individually. If the water is supplied in gallons, purifiers or water filters, each one must have its own glass. Commonly used pressure drinkers must be removed or sealed.

Hand hygiene – Encourage hand washing or hygiene with gel alcohol 70% before starting work, after coughing, sneezing, using the bathroom, touching money, handling cooked, ready or fresh foods, handling garbage, nuse shared work objects; and before and after putting on the mask.

Availability of 70% gel alcohol – Make 70% gel alcohol available in all environments and workstations, for use by employees and customers.

Disposal of masks – Indicate specific locations for disposal of masks to employees and customers, as well as disclose  instructions on how to put them on and remove them safely, recommending periodic changes, according to the manufacturer’s instructions and the instructions of the health authorities and health.

Object sharing – Guide employees and customers so that they do not share personal objects, such as headphones, cell phones, pens, glasses, cutlery and plates, as well as how to properly clean them. Whenever possible, the same should be applied for sharing work objects. Objects provided to customers must be individually wrapped.

Shared material – Carry out and / or require the hygienization of all material used by customers for each customer exchange.

Third-party services – The carrying out of surveys and services on the client should only be carried out when essential. When at the client, professionals must clearly communicate the guidelines to be followed, in addition to adapting to the client’s health and safety protocols.

Cleaning – Improve and reinforce the cleaning and hygiene processes in all environments and equipment, including floors, workstations, machines, tables, chairs, computers, among others, at the beginning and end of each day and intensify the cleaning of common areas and high circulation of people during the period of operation.

Surfaces and objects of frequent contact – Make cleaning kits available to employees and guide them to clean surfaces and objects of frequent contact before and after their use, such as buttons, tables, computers and steering wheels.

Hygiene of infected environments – In case of confirmation of the COVID19, isolate the environments in which the infected person has passed through to complete hygiene.

Monitoring of updated recommendations – Strictly monitor the recommendations of Organs competent bodies for the implementation of new preventive measures, products or services.

Monitoring of cases – Create a process and define those responsible for monitoring and reporting suspected and confirmed cases, including the monitoring of people who have had contact with a contaminated or suspect in the last 14 days, with systematization of data and periodic information to the competent authorities .

Temperature measurement – Measure the body temperature of employees and customers at the entrance, restricting access to the establishment and redeploying to receive medical care if it is above 37.5ºC.